This is an introductory workshop incorporating some learning about Clean Language, clean questions, and the use of metaphor in our normal speaking patterns and how this knowledge can positively effect your interview processes.

We will cover the basic clean language questions, the principles underlying clean methodologies, and the fundamentals of what distinguishes Clean Language Interviewing from other interviewing processes.

We will investigate the linguistic aspects of Clean Language and how paying attention to both what is said and your responses can reduce unintended contamination or influence on the answers you are receiving.

Much of what we do during the 6 hours will be determined by the group and what information you would like and find the most valuable.

Some basics that will be covered:

What

• What is Clean Language?
• What constitutes a Clean question?
• What is Clean Interviewing (CLI) and how is it related to Clean Language?
• What kind of validation process is being used with this style of interviewing?

Where

• Where does it come from?
• Where is it being used?

How

• How is Clean Interviewing different to other interview processes?
• I already keep my stuff out, why would I want to be ‘clean’?
• How can I use clean questions with my current interview practices?
• How can I apply what I have learned here?

When

• When can I use clean questions?
• When is it not appropriate to use clean questions?
• When I do use this way of asking questions, what can I expect?

Why

We will leave the Why? up to you. You, after all, are the expert at your job, position, and role.

With what you learn over the course of our time together we will investigate your answers to why you might choose to use this particular methodology of questioning in your business, role, or context.

in my work –

• gain greater clarity with co-workers
• become a more accurate listener
• ask questions that are in the logic of the speakers perception and understanding

in my business –

• have more advantageous interviews of employees
• create more useful solutions for personal and team outcomes
• gain authentic information that leads to more resourceful solutions

in my research –

• better model what your are researching
• gather accurate and authentic data for validated research
• monitor your research methods for researcher influence

Sharon Small is one of the foremost Clean Language Interview trainers in the world and the only Clean Language Interview trainer based in the US. Sharon has been teaching clean processes and methodologies since 2008. She has worked with multi-national corporations bringing Clean Interviewing methodologies to cause evaluation, corrective actions programs, HR, Project Management and other corporate groups since 2010. She presents annually at the Human Performance Root Cause Trending conference (HPRCT) and has become one of their most popular presenters.